Introduction
These Terms and Conditions govern your use of Fenlito’s website and services. By accessing this website or engaging our event management services, you agree to comply with all stipulations outlined herein. If you do not agree with any part of these Terms and Conditions, you should refrain from using this website and from engaging Fenlito for event-related services.
The Terms apply to all visitors, prospective clients, clients, and any other individuals or entities interacting with Fenlito through this website or via the contact information provided on it.
Service Scope
Fenlito provides event management, planning, and physical gaming-themed entertainment exclusively for corporate and private functions across Canada. All engagements are delivered on a turnkey basis, which may include event design, vendor coordination, logistics, on-site support, and the provision of physical gaming-style tables and professional croupiers.
Fenlito does not operate as a digital gaming platform, online gaming platform, or remote betting service provider. There is no facility on this website or through Fenlito’s services for online gambling, remote wagering, or any form of digital gaming software. Fenlito also does not facilitate, advertise, or manage ticketing, admission sales, or comparable fee-based entry models through this website.
The experiences offered by Fenlito are intended solely as in-person entertainment and hospitality elements within private or corporate events, subject to all applicable local regulations and venue policies.
User Responsibilities
Users must ensure that any inquiries or booking discussions are made truthfully and that all information provided through forms, calls, or email correspondence is accurate, current, and complete. This includes, but is not limited to, contact details, organization information, event location, anticipated attendance, and timing details.
Any misuse of the website, including attempts to interfere with its technical operation, extract data without authorization, or misrepresent your identity or affiliation, is strictly prohibited. Misrepresentation during inquiry or booking processes, or any use of the website that is unlawful or inconsistent with these Terms and Conditions, can lead to immediate refusal of service and, where appropriate, notification to relevant authorities or partners.
You are responsible for ensuring that your use of this website complies with all applicable laws and regulations within your jurisdiction and within the jurisdiction where any proposed event is to be held.
Booking and Payment Terms
All event bookings with Fenlito are finalized through direct agreement between Fenlito and the client and are confirmed via written correspondence, which may include email or a formal proposal and agreement. No event is considered confirmed until Fenlito has issued written confirmation outlining the agreed scope, schedule, and commercial terms.
Clients are required to review all service details, schedules, and any associated documentation provided by Fenlito prior to event confirmation. It is the client’s responsibility to identify and promptly raise any discrepancies or required adjustments before accepting the final agreement.
Payment structures, including any applicable deposits, staged payments, or final settlement terms, will be clearly communicated as part of the booking process. Punctuality and adherence to agreed payment timelines are mandatory. Late, incomplete, or missing payments may result in delays, adjustments to the service scope, or cancellation of the engagement, in accordance with the specific agreement made between the parties.
Any additional services requested after the original agreement has been confirmed may require separate written approval, revised fees, or updated scheduling, all of which will be documented and agreed upon in writing.
Intellectual Property
All website content made available by Fenlito, including but not limited to written material, brand assets, layouts, graphics, photographs, and other visual or audiovisual elements, remains the exclusive property of Fenlito unless otherwise stated. Such content is protected by applicable copyright, trademark, and other intellectual property laws.
Unauthorized use, reproduction, modification, redistribution, or publication of any Fenlito content, whether in whole or in part, is strictly prohibited without prior written consent from Fenlito. This includes use of content for commercial purposes, marketing campaigns, derivative works, or incorporation into other websites or platforms.
Where third-party materials or credits are used on the website, they are subject to the rights and terms specified by their respective owners, and their inclusion does not grant you any additional rights beyond those expressly permitted by law.
Privacy and Data Protection
Fenlito is committed to protecting client confidentiality and handling personal information responsibly. Any personal data supplied during event inquiries, consultations, or ongoing communications will be processed in accordance with our Privacy Policy and applicable data protection laws.
Personal data is collected and used for the sole purpose of providing and improving our services, which may include responding to inquiries, preparing proposals, coordinating event logistics, and maintaining appropriate records of past engagements. Fenlito applies reasonable technical and organizational measures to help safeguard personal information against unauthorized access, alteration, disclosure, or destruction.
Further details on the categories of data collected, how it is used, and the rights available to individuals are set out in our dedicated Privacy Policy. We encourage you to review it at any time at /privacy-policy/.
Liability and Indemnity
Fenlito exercises due care in the planning and execution of all events, including the coordination of physical gaming-style entertainment and related hospitality services. Our team aims to deliver experiences in a professional, safe, and compliant manner, consistent with the scope agreed in writing with each client.
Clients are responsible for ensuring that any event venues arranged by them comply with applicable legal, regulatory, and safety requirements, including occupancy limits, permits, insurance, and any conditions imposed by landlords, property managers, or local authorities. Where Fenlito is involved in venue recommendations or coordination, the ultimate responsibility for venue compliance and suitability remains with the client unless expressly stated otherwise in the written agreement.
To the fullest extent permitted by law, Fenlito’s liability for any loss, damage, delay, or interruption arising from circumstances beyond our direct control is limited. Such circumstances may include, but are not limited to, venue failures, third-party supplier issues, public emergencies, or unforeseen events that materially impact the delivery of the planned experience.
You agree to indemnify and hold harmless Fenlito and its representatives from and against any claims, damages, or expenses resulting from your breach of these Terms and Conditions, your misuse of the website, or your failure to comply with obligations relating to the event venue or attendees, to the extent permitted by law.
Amendments and Governing Law
Fenlito reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will take effect when posted on this page, and your continued use of the website or engagement of our services after any such changes constitutes acceptance of the updated Terms and Conditions. Users are encouraged to review this page periodically in order to stay informed of the current terms governing their use of the website and services.
All agreements, including those relating to event planning, management, and physical gaming-themed entertainment services, are governed by the laws of Canada and, where applicable, the laws of the specific province or territory in which the event is held. Any dispute or claim arising out of or in connection with these Terms and Conditions, or with the provision of services by Fenlito, shall be subject to the jurisdiction of competent courts within Canada, unless otherwise required by applicable law.
For inquiries regarding these Terms and Conditions, or to request clarification about how they apply to your planned event, please contact our administrative team using the details provided on our Contact Us page.