Privacy Commitment
Fenlito is dedicated to safeguarding all personal information collected from our clients and website visitors. We handle your data with utmost care and responsibility, ensuring that information shared with us in the context of planning and delivering events across Canada is treated with discretion and respect.
Our internal processes, staff training, and partner expectations are all aligned with this commitment to privacy, so that your details are handled only by those who need them in order to support your event.
Scope of Policy
This Privacy Policy applies solely to fenlito.com and to all interactions that take place through our Canadian website. It covers how we collect, use, store, and share information in connection with:
- Event inquiries submitted through our online contact pathways
- Service requests for corporate functions, private celebrations, and casino-themed experiences
- Ongoing communication with prospective and confirmed clients
- General browsing, research, and information requests about our physical event services
This policy does not govern information collected offline or through independent third-party platforms that may reference Fenlito but are not operated by us.
Data Collection Overview
We collect only essential information required to coordinate and deliver high-quality, in-person events. The types of personal data we may collect include:
- Names and preferred forms of address
- Contact details such as email address and telephone number
- Company affiliations and organizational details for corporate events
- Event requirements including preferred dates, locations, guest counts, and service preferences
- Any additional information you choose to provide to help us understand your event objectives
Where possible, we limit collection to what is necessary for event planning, communication, and service delivery, and we encourage you not to include sensitive personal details that are unrelated to your event.
How Personal Data Is Used
Information provided to Fenlito is utilized exclusively to support our role as a physical event management agency. Typical uses of your personal data include:
- Responding to event inquiries and preparing tailored proposals
- Planning, coordinating, and managing corporate events, private celebrations, and casino-themed evenings featuring physical tables and professional croupiers
- Providing client support before, during, and after your event
- Managing internal operations such as scheduling, logistics, and quality assurance
- Improving our services and online experience based on aggregated, non-sensitive usage insights
We do not sell, trade, or rent personal information to third parties. All use of personal data remains directly connected to delivering and enhancing our physical event services.
Information Sharing Criteria
To deliver seamless, turnkey event experiences, we may need to share limited personal information with trusted partners strictly for operational purposes. This can include:
- Venues and hospitality partners supporting your event
- Specialized vendors such as décor teams, entertainment providers, and technical crews
- Professional service providers assisting with logistics or guest experience
Whenever personal data is shared for these purposes, third parties are expected to handle the information in accordance with confidentiality obligations and applicable privacy laws. We do not authorize partners to use your details for unrelated marketing or promotional activities.
Data Security Measures
Fenlito applies industry-standard safeguards to keep your personal information secure throughout its lifecycle. These measures may include:
- Encryption and secure protocols when data is transmitted
- Secure storage environments with controlled access
- Role-based access for team members who require information to support your event
- Administrative practices designed to reduce the risk of loss, misuse, or unauthorized disclosure
While no method of transmission or storage can be guaranteed to be completely risk-free, we continually review our practices to align with recognized security standards appropriate for a Canadian event management agency.
Your Rights and Choices
You have the right to access, review, or request deletion of your personal data held by Fenlito, subject to any applicable legal or contractual requirements. You may also request corrections to ensure that the information we hold is accurate and up to date.
To exercise these rights or to express preferences regarding how we communicate with you, please contact us through our official channels. We will review and respond to privacy-related requests promptly and in accordance with relevant Canadian privacy obligations.
For convenience, you can start a privacy inquiry by visiting our Contact Us page.
Children's Privacy
Fenlito does not knowingly collect or process personal information from individuals under the age of 18. Our services and website content are intended for adults involved in organizing or managing physical events.
If we become aware that information has been submitted by or about a person under 18 in a way that is inconsistent with this policy, we will take reasonable steps to securely delete that data as soon as practicable.
Policy Updates and Contact
This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or internal practices. When significant updates are made, we will take reasonable steps to communicate those changes, which may include highlighting revisions on this page.
If you have questions, concerns, or feedback about this Privacy Policy or how Fenlito handles personal information, you are encouraged to contact our privacy team through our official channels.
To reach us regarding privacy matters, please use the form and contact details provided on our Contact Us page and indicate that your inquiry relates to privacy or data protection.